User Support & Documentation
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Comprehensive help resources (e.g., tutorials, FAQs).
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Responsive customer support for troubleshooting and technical
issues.
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Feedback channels for continuous improvement.
Cost & Maintenance
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Clear pricing structure with transparent costs for setup,
maintenance, and feature access.
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Options for free vs. subscription-based plans.
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Clear disclosure of any additional fees for advanced features.
Career Pathway & Job Integration (less common in most current
wallets)
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AI or analytics-driven career recommendations based on stored
credentials.
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Real-time job opportunities matched to credentialed skills and
roles.
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Geo-location search for open job requisitions.
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Direct integration with job boards, career services, and
networking platforms (e.g., LinkedIn).