User Support & Documentation
  1. Comprehensive help resources (e.g., tutorials, FAQs).
  2. Responsive customer support for troubleshooting and technical issues.
  3. Feedback channels for continuous improvement.
Cost & Maintenance
  1. Clear pricing structure with transparent costs for setup, maintenance, and feature access.
  2. Options for free vs. subscription-based plans.
  3. Clear disclosure of any additional fees for advanced features.
Career Pathway & Job Integration (less common in most current wallets)
  1. AI or analytics-driven career recommendations based on stored credentials.
  2. Real-time job opportunities matched to credentialed skills and roles.
  3. Geo-location search for open job requisitions.
  4. Direct integration with job boards, career services, and networking platforms (e.g., LinkedIn).